What we delivered
Mobile app used used by 100s of thousands of New Zealanders
A robust platform with a 4.9 App Store rating from over 30,000 reviews
Everyday bp services in one place: fuel payments, coffee ordering, car wash bookings, and rewards
Complex integration with bp's global enterprise systems and third-party services
An effortlessly simple interface that makes it feel easy
Long term maintenance and 24/7 service desk support for an app that consistently exceeds our 99.9% uptime target
A bold new concept
Over a decade ago, bp came to us with a bold vision: they wanted to completely transform how Kiwis pay for fuel. No more waiting in queues, no more fumbling for cards – just a simple, seamless experience from car to pump. It was an ambitious ask that would need to work flawlessly across hundreds of locations and integrate with complex backend systems. The kind of challenge we love.
Performance at scale
When you're building a user experience for one of the world's largest energy companies, there's no room for error. We worked closely with bp to design, prototype, and build both the customer-facing app and the crucial middleware layer that connects it all together. We became an extension of their team, bringing our expertise in user experience and technical integration to help shape their digital future.
The results speak for themselves: BPme comfortably handles peak loads of up to 100,000 users. That's a lot of Kiwis skipping the queue.
— Sarah Pellett, Product Owner, bp
From fuel to flat whites
BPme started as a new way to pay for fuel, but has grown into something much bigger. Working side by side with bp's team, we've continuously expanded what BPme can do – from ordering your morning coffee at Wild Bean Cafe to buying a car wash, push notifications, Uber driver discounts, earning rewards, and even integrating with bp’s content management system.
Each new feature brings its own complex challenges. We're not just adding buttons to an app – we're integrating with bp's enterprise systems, coordinating with multiple partners, and ensuring everything works smoothly for hundreds of thousands of users. It's the kind of work that demands deep technical knowledge, but more importantly, a real understanding of how people will use these features in their daily lives.
Making complexity feel simple
For every new feature or enhancement, we start by understanding what people actually need. Through focused user research, prototyping, and testing, we make sure each addition to BPme makes life easier, not more complicated.
This approach has paid off. Whether we're tweaking the interface based on user feedback or rolling out major new features, the app maintains an impressive 4.9 App Store rating. It's a testament to what's possible when you combine technical excellence with human-centered design – and keep refining based on real-world use.
Reimagining everyday moments
What started as a bold idea in 2015 has become a part of many Kiwis' daily routines. BPme shows what's possible when you combine ambitious thinking with careful execution. We're proud to have helped bp deliver an experience that makes life a little easier for New Zealanders, one tank of fuel (and cup of coffee) at a time.
Got a big transformative idea that needs the right partner?
Let's talk about making it real!