What we delivered
A secure, accessible mobile app ready for launch – in just 8 weeks
Mobile-first design that complemented the existing web experience
Privacy-focused features that put people in control of their health information
Strong partnerships with Health NZ's design team and integration partners
Partnering to bring health data to life
Having access to our personal health data helps us make informed decisions about our wellbeing and take better care of our whānau. Health NZ's vision of making health information accessible to everyone deeply resonated with us. While the My Health Record website was already breaking down barriers to access, we believed a mobile app could take this even further – helping people who've historically had less access to healthcare get the information they need, whenever they need it.
When Health NZ was selecting a partner to create their mobile app, they chose us because they saw how much we cared about their vision. Through a competitive RFP process, we demonstrated not just our technical expertise, but our commitment to making healthcare more accessible for everyone in Aotearoa.
— Steve Gray, Product Owner, Te Whatu Ora
From vision to reality in eight weeks
The brief was clear: deliver a secure, user-friendly mobile app for My Health Record in just eight weeks. It was an ambitious timeline, but we knew that with the right partnerships and our product expertise, we could make it happen. And we did.
Delivering in such a short timeframe, and within a multi vendor environment, meant we needed strong partnerships from day one. We worked side-by-side with Health NZ's design team and proactively brought mobile expertise to their discussions. Our collaborative approach extended beyond Health NZ, as we worked closely with integration partners to ensure the app could securely access the health data it needed.
By bringing everyone together, we moved quickly while maintaining the high standards essential for handling sensitive information. The result? A fully-featured app that was ready to go live, delivered ahead of schedule.
Mobile-first design that makes sense
When designing a mobile version of a web product, it's tempting to simply shrink everything down. But we know from experience that great mobile apps need their own identity. "It's a sibling, not a twin" became our guiding principle.
We brought our mobile expertise to Health NZ's design team from day one, helping shape the vision for what this app could be. Instead of just replicating the website's functionality, we identified opportunities where a mobile app could add unique value. Our product thinking complemented Health NZ's deep understanding of users' needs, letting us craft features that would work brilliantly on phones and make health information even more accessible.
— Steve Gray, Product Owner, Te Whatu Ora
Handling health information with care
Health information is deeply personal. We knew we weren't just building another app – we were creating something that would hold some of people's most sensitive data.
We designed for the reality that not everyone has their own mobile phone, creating an experience that works on shared devices while keeping personal information private. The app makes it easy to see at a glance which information belongs to which family member, giving people complete control over what others can see.
Beyond code: Building a case for change
Although the app has not been publicly launched yet, the work completed demonstrates a robust foundation for future use, what we delivered goes far beyond working code.
The version we created isn't just a prototype; it's proof that mobile health information can work at scale. We equipped Health NZ with strategic assets that demonstrate the real-world value and potential of the app, helping them build a compelling case for future investment. Our work shows how mobile technology can make healthcare more accessible and equitable for everyone.
— PaperKite team member
— PaperKite team member
In just 8 weeks, we proved what's possible when technical expertise meets genuine care for improving people's lives.
Got a big vision that needs the right technical partner? Let's talk about making it happen!