We get it … legal documents are notoriously unreadable. They’re packed with jargon, dense sentences, and terms that can make our eyes glaze over. We believe contracts shouldn’t feel like a puzzle.
That’s why we’ve created this plain-English version of our terms and conditions. It’s designed to be clear, easy to understand, and free of unnecessary complexity. It’s not a replacement for the legal version (yet!), but it’s what we’re saying in legalese right now, just in everyday language.
1. Overview
Agreement: This document, plus any specific proposals we agree to.
Services: What we’ll do for you (e.g., build an app, provide support, etc.).
2. What We’ll Do
We’ll deliver the services outlined in our agreement with reasonable care, skill, and professionalism.
We’ll use qualified people and follow relevant laws.
3. What You Need to Do
You’ll provide us with the information and support we need to do our work.
You’ll use our services and apps legally and as agreed.
4. Who Owns What
If we create something new (like an app), we usually own the rights to it.
You own anything you provide to us, even if we modify it.
If agreed in writing, you can own the app once you’ve paid for it.
5. Using Our Apps
You can use our apps for your business while the agreement is active.
Don’t copy, change, or reverse-engineer our apps without permission.
6. Data and Privacy
We’ll protect your data and only use it to deliver the services.
You’re responsible for keeping passwords and access details safe.
7. Payments
Pay our invoices within 20 days unless we agree otherwise.
If you’re late, we might charge interest or pause work until payment.
8. Liability
We’re responsible for direct issues caused by our mistakes (like losing data due to negligence).
We’re not liable for indirect losses (e.g., lost profits).
You’re responsible for how you use the app and the data you enter.
9. Ending the Agreement
The agreement runs for the period we agree to and can renew automatically.
Either of us can end it with notice or for serious breaches.
10. Changes in Ownership
If your company ownership changes and it might impact us, let us know.
We’ll only need to agree to changes that could affect our work.
11. Confidentiality
We’ll keep your information private, and you’ll do the same for ours.
12. Disputes
If there’s a problem, we’ll try to work it out.
If we can’t, it’ll go to arbitration in New Zealand.
13. General Stuff
This agreement is governed by New Zealand law.
If part of the agreement doesn’t work, the rest still applies.